Refund Policy

Effective Date: October 1, 2025

At FjnzGame, your enjoyment is our number one priority. We operate as a free-to-play social casino platform based in New Zealand. Our games are designed purely for entertainment, with no real-money gambling involved.

Free Entertainment Platform

  • FjnzGame is completely free to play.

  • We do not charge users for access, and no real-money prizes are awarded.

Virtual Credits & Rewards

  • All in-game credits, bonuses, and rewards are virtual and have no real-world cash value.

  • They cannot be exchanged, transferred, or refunded under any circumstances.

No Purchases, No Refunds

  • As FjnzGame does not process financial transactions, players will never be billed and therefore no refunds are applicable.

  • Should you experience technical issues affecting gameplay, please contact us so our team can investigate and assist.

Contact Us

If you have any questions about this policy or need technical support, please reach out:

📧 Email: support@fjnzgame.co.nz
đź“Ť Address: FjnzGame Support, Auckland, New Zealand